Effective August 17, 2026
Ani Braids ("we", "us") respects your privacy. This policy explains what information we collect through anibraids.com, why we collect it, and the choices you have.
Information We Collect
- Contact details you provide: name, email address and phone number.
- Appointment details: the service selected, date and time, stylist, notes and preferences you share.
- Booking fee references: the payment method used and the reference you supply. We never see or store your card, bank or app login details.
- Messages: contact form submissions, review submissions and chatbot conversations.
- Account information if you create a customer account, including your appointment history.
- Basic technical data such as device and browser information used to keep the site secure and working.
How We Use Your Information
- To schedule, confirm, reschedule and manage your appointments.
- To send booking confirmations, reminders and service updates.
- To respond to your questions and contact requests.
- To publish reviews you submit, after moderation and only with the name you provide.
- To improve our services, styles and website experience.
- To meet legal, tax and record-keeping obligations.
Marketing
If you subscribe to our newsletter, we use your email address to send studio news, promotions and availability updates. You can unsubscribe at any time using the link in any email or by contacting us.
Sharing Your Information
We do not sell your personal information. We share it only with service providers that help us operate the studio and the website, such as our hosting and database provider, our calendar system used to schedule appointments, and any messaging provider we use for confirmations and reminders. These providers may only use your information to deliver their service to us. We may also disclose information when required by law.
Cookies and Similar Technologies
We use essential cookies and local storage to keep you signed in, remember your booking progress and keep the site secure. You can control cookies in your browser settings, though some features may not work without them.
Data Retention
We keep appointment and customer records for as long as needed to run the business and meet legal requirements, and we remove or anonymise information that is no longer needed.
Security
Access to customer data is restricted to authorised studio staff and protected by authentication and database access rules. Payment app details you send are handled by those payment providers, not by us.
Your Choices and Rights
- Request a copy of the information we hold about you.
- Ask us to correct or update your details.
- Ask us to delete your account or information, subject to records we must keep.
- Opt out of marketing messages at any time.
Children's Privacy
Our website is intended for adults. When a service is booked for a minor, a parent or guardian must provide the booking details and consent.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last revised.
Contact Us
Email awaanita25@gmail.com or call (202) 424-4894. Ani Braids, 4500 Forbes Blvd, Lanham, Maryland 20706.